Client satisfaction is at the heart of customer relationships. When you complete a business transaction or make a purchase with a company and feel as though you were heard, your needs were considered and then provided a great price, it usually results in satisfaction. This is even truer when the human connections made during the selection and purchase process are warm and authentic.

Hardwood floors, carpet, and cabinets might seem to be an odd industry to discuss customer satisfaction, but we can assure you it is what drives us. In fact, not only do we consider being recognized for how well we work with our flooring, cabinet, tile and countertop customers, a huge honor, it is what makes the difference for us. Quality flooring products at factory direct pricing isn’t all that makes up our culture. Being a top Portland wood flooring store with exceptional client satisfaction for three years in a row is something we consciously work toward with each and every customer.


So for the third consecutive year, Simple Floors Portland has been rated a top hardwood flooring store in Portland, Oregon by top consumer review site Houzz. Houzz announced their community’s picks for “Best Of Houzz 2016” North America on January 12th, 2016, including Simple Floors Portland as “This professional was rated at the highest level for client satisfaction by the Houzz community. The Customer Service honor awarded to Simple Floors Portland was based on several factors, which include the number and quality of recent client reviews as well as other considerations.

Our badge now appears on the Simple Floors Portland profile at Houzz, along with our previous year’s badges, acknowledging our dedication to top customer service for our customers. In an industry as large as Hardwood Flooring, with many of the best flooring stores in Portland, the Houzz designation helps homeowners identify popular and top-rated hardwood floor stores that have a dedication to client satisfaction.

If you are looking for hardwood flooring, engineered hardwood or laminate flooring, we are here to help. We not only guarantee the best factory-direct prices in Portland, we back it up with the same commitment to client satisfaction that achieved the Houzz recognition. How can we help you?